purple lotus

shipping

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Within Canada

We offer complimentary standard shipping on orders over $99 before tax. This offer is valid for Canadian shipping addresses only. Please note: this method of shipping does not include a tracking number. Please allow 5-7 business days for delivery for all in stock items. For Canadian orders, all packages will be shipped with Canada Post standard ground unless otherwise specified. For expedited shipping options within Canada, please contact us at info@purplelotus.ca 

 

For US orders

Please allow 7-10 business days for ground shipping to the US for all in-stock items. Expedited shipping is available at an extra cost. We do not ship to PO boxes or military addresses at this time. All orders are be subject to US taxes and duties. For expedited shipping options to the US, please contact us at info@purplelotus.ca 

 

International orders

Please note that International shipping charges do not include taxes and duties. Please contact your country’s customs office for more information on these fees. International shipping takes approximately 4-6 weeks with Canada Post. For expedited shipping or more details on shipping orders outside of Canada and the US, please contact us at info@purplelotus.ca. 

 

Custom and Pre-Orders

Some of our items are available for pre-order or custom. For these orders, estimated shipping date will be communicated at the time of purchase. 

 

General Guidelines

We want to ensure your package arrives safely and timely! 

Please consider the following when placing your order...  

  • Be sure to include all relevant address information (floor, suite, apartment #, etc). 
  • Orders that are undeliverable due to incorrect or incomplete information will be subject to a re-routing cost. 
  • Please note, we will only accept claims for lost or stolen merchandise if a tracking number is provided. Tracking numbers are provided if requested before shipment, and carry an additional charge depending on location. To request a tracking number before placing your order info@purplelotus.ca.